moments-to-treasure.co.uk

Special occasion online store

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Security Policy

 SECURITY POLICY

SECURITY POLICY
You are protected by the moments-to-treasure.co.uk security guarantee when you shop at moments-to-treasure.co.uk. We use industry standard security software to encrypt all of your personal information including name & address and account number, so that it cannot be read when the information is sent over the internet.

Your browser will go into secure mode as soon as you click to go into the 'checkout' or before you enter any personal details. You can check that you are shopping in a secure site by looking for either a locked padlock icon or an image of a key in the grey bar at the bottom of your browser screen.

We only accept orders that are placed using Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an un-secure connection.
 
PRIVACY POLICY
(i) When you order we will ask for your name, e-mail address and delivery address. These details will enable us to process your order and contact you in the event of any queries. We will also ask for your telephone number, so that we can contact you urgently if necessary in the event of any problem with your order. We will communicate with you by e-mail, telephone or letter.
 
CUSTOMER SATISFACTION
(i) If you have cause to make a complaint or cancellation about any of our products or services, please contact us, or put all the relevant details in an e-mail to sweetmoments07@aol.com , or telephone our Careline  0794 656 4112. We undertake to deal with any complaints speedily and sympathetically.